Privacy Policy

At Solemn Lifestyle, we are committed to respecting and protecting your privacy. Your trust matters to us, and we strive to ensure that every interaction you have with us—whether browsing, creating an account, or making a purchase—remains secure, transparent, and handled with care.
This Privacy Policy outlines how we collect, use, manage, store, and protect your personal information while you engage with any Solemn Lifestyle platform, including our official website, mobile application (if applicable), and verified digital or social media channels. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.

Information We Collect
Solemn Lifestyle may collect personal and non-personal data from you, which may include your name, phone number, email address, billing and delivery address, payment-related information (processed securely through third-party gateways), order history, browsing preferences, and device-specific data such as IP address and cookies. This information assists us in improving your shopping experience and ensuring platform functionality.

How We Use Your Information
The information we collect is used for purposes including—but not limited to—the technical administration of the website, customer service, order processing, personalization of your shopping experience, delivery coordination, operational analytics, and Solemn Lifestyle promotional communication. If we intend to use your data for any new or additional purpose beyond what is outlined here, we will request your consent in advance.

Information Sharing & Legal Compliance
We do not sell or trade your personal data to third parties. However, under certain circumstances we may share your information only when required by law or when necessary to comply with legal processes, agreements, fraud prevention, or platform safety. This may include collaboration with trusted service providers such as courier partners, payment processors, marketing platforms, or analytics tools solely for operational requirements. Your information remains protected and is never disclosed beyond what is necessary.

Security & Data Protection
While Solemn Lifestyle adopts industry-standard security measures to safeguard user data, it is important to understand that no data transfer over the internet or digital system can be guaranteed to be 100% secure. We continuously improve and maintain technical and administrative safety measures; however, any information shared or transmitted to us is done so at your own discretion and risk.

Cookies & Analytics
Our website may use cookies, tracking pixels, or similar technologies to improve user experience, personalize recommendations, monitor platform functionality, and understand user behavior. You may disable cookies within your browser settings; however, doing so may affect certain website features or functionality.

User Rights & Data Removal
If at any time you wish to review, update, correct, or delete the personal data we have stored about you, or request complete removal from our systems, you may contact us through any official support channel. We will process such requests within a reasonable timeframe, subject to legal record-keeping requirements.

Fraud & Scam Awareness
Solemn Lifestyle will never request sensitive personal banking information such as OTPs, passwords, UPI PINs, or additional charges beyond your placed order. If you encounter any suspicious messages or fraudulent attempts using our name, please avoid interaction and report such incidents immediately to the National Cyber Crime Helpline (1930) or via:
 🔗 https://cybercrime.gov.in/Webform/Helpline.aspx

Updates to This Policy
Solemn Lifestyle reserves the right to update, revise, or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page and will take effect immediately upon publication. Continued use of our services will be considered acceptance of the updated terms.