Terms & Conditions
Welcome to Solemn Lifestyle. We are truly glad to have you here. By accessing, browsing, shopping, or interacting with any part of our website, or any other official digital platform associated with Solemn Lifestyle, you acknowledge and agree to be bound by these Terms & Conditions and our Privacy Policy. These terms are carefully structured to create a secure, fair, and seamless shopping experience for everyone. If at any stage you feel that these terms are not suitable for you, or you do not accept them, you may discontinue the use of our platforms. Your satisfaction and trust matter to us, and continuing to use our services will be considered as your acceptance of the policies mentioned herein.
INTRODUCTION & OVERVIEW
These Terms & Conditions extend to and govern the usage of all Solemn Lifestyle platforms, including our official website, our verified social media platforms, and any other digital or service-based interface operated under the Solemn Lifestyle brand. All such platforms are wholly owned, operated, and managed by Solemn Lifestyle Pvt. Ltd.
Solemn Lifestyle follows standard legal and regulatory guidelines, ensuring that customer data, payment processes, and service interactions remain safeguarded. Any images, videos, written content, product photography, designs, graphics, or digital assets displayed on these platforms are protected under intellectual property laws and remain the sole property of Solemn Lifestyle. These may not be replicated, modified, distributed, or used for commercial or personal purposes without prior written permission from the authorized personnel. Additionally, some areas of the platform may contain external links or third-party references purely for user convenience. Solemn Lifestyle does not endorse or take responsibility for the content, actions, services, or privacy practices of external websites.
PRIVACY POLICY
We value your trust, and protecting your personal information remains a priority. Solemn Lifestyle may collect various types of information to provide better service efficiency, including (but not limited to) your name, email address, phone number, billing and delivery address, and payment information processed securely through third-party payment gateways. In some cases, the platform may also automatically gather browsing behavior, order history, device identifiers, and approximate location data to improve functionality.
This collected data enables us to create your customer account, manage orders, process deliveries, assist with customer service inquiries, enhance personalization, share updates or promotional offers, and detect activity that may be fraudulent or harmful. While Solemn Lifestyle takes reasonable technical and administrative protections to safeguard user information, no digital system can guarantee absolute protection. By continuing to engage with our services, you acknowledge and accept this understanding.
USER CONSENT
By interacting with, using, or registering on any Solemn Lifestyle platform, you provide explicit consent for the collection, storage, and processing of your personal information according to these Terms & Conditions and the Privacy Policy. You agree that these policies may be updated periodically, and continued use of the platform will constitute acceptance of such updates. If at any time you do not agree with revised terms or policies, you may discontinue accessing the platform and services.
FRAUD & SCAM AWARENESS
Solemn Lifestyle will never request payments outside the verified website or official app, ask for card PINs, OTPs, or bank passwords, nor demand additional delivery or processing charges after an order is placed. If you encounter suspicious communication claiming association with Solemn Lifestyle, kindly refrain from responding or sharing any information. You may report such attempts directly to the National Cyber Crime Helpline (1930) or file a complaint at:
🔗 https://cybercrime.gov.in/Webform/Helpline.aspx
CHANGES TO TERMS & POLICY
Solemn Lifestyle reserves full rights to revise, update, or modify these Terms & Conditions and the Privacy Policy at any time without prior notification. Such changes become effective immediately upon being posted, and continued usage of the platform will be taken as acknowledgment and acceptance of these revisions.
LIMITATION OF LIABILITY
Solemn Lifestyle shall not be held responsible for delays caused by courier partners, logistics limitations, unforeseeable operational situations, technical disruptions, or any data loss or damage resulting from third-party services. You agree to use the platform at your own discretion and assume associated responsibilities.
ACCOUNT TERMINATION
Solemn Lifestyle may suspend or permanently terminate accounts if fraudulent activities are detected, terms are violated, abusive communication occurs, chargebacks or false claims are reported, or if misuse of platform services is observed.
CONTACT INFORMATION
For any order-related queries, service concerns, or assistance, you may contact us using the details below:
 Address:
 Moh. Kalalan, Near Paras Enterprises,
 Najibabad, Uttar Pradesh - 246763
WhatsApp Support: +91 63981 50340
